About this site
Contact Iceland Casino
Email the Iceland Casino editorial team at [email protected] for corrections, questions and feedback, plus where to turn about a casino dispute.
You can reach the Iceland Casino editorial team by email at [email protected]. We read every message and aim to reply within a few working days, in English or Icelandic.
What to write to us about
- Corrections: if a fact on a page is wrong, send the page address and, if you can, a link to the source with the correct information. We check every report.
- Questions about a page: for example how a bonus’s wagering works or what a term means.
- Feedback: topics you would like us to cover, or anything on the site that was unclear.
- Privacy requests: access, correction or deletion of personal data, as described in our privacy policy.
What we cannot help with
We are an information site, not a casino. We cannot see your casino account, process withdrawals, reopen closed accounts or settle disputes. If you have a problem with a casino:
- Contact the casino’s customer support first, in writing, and keep copies.
- If that fails, use the complaints route of the casino’s licence. For Anjouan-licensed casinos, complaints go through the casino’s licence seal; the authority itself does not handle individual complaints. For Curaçao, the Curaçao Gaming Authority points players to certified dispute-resolution bodies.
- Remember that no Icelandic authority supervises foreign casinos, as explained in our page on Icelandic gambling law.
Feel free to tell us about your experience anyway: it helps us keep our reviews accurate, and repeated problems affect how we rate a casino. Our method is explained in how we rate casinos.
If you need help with gambling
Please do not wait for an email reply. Call SÁÁ on 530-7600, the Red Cross helpline 1717 (24/7, free and anonymous) or GA on 698-3888. In an emergency call 112. More services are listed on our responsible gambling page.
About us
Iceland Casino has no phone line or office for visitors; email is the way to reach us. To learn who writes the site and how it is funded, see about us, or go back to the home page.
How we checked this page
Help numbers were checked on saa.is and raudikrossinn.is on 8 October 2026.
Frequently asked questions
How do I contact Iceland Casino?
Email [email protected]. We reply in English or Icelandic, usually within a few working days.
Can you help me get my money from a casino?
No. We do not run casinos and cannot access accounts. Contact the casino’s support in writing first, then use the complaints route of its licence.
How do I report a mistake on the site?
Send the page address and, ideally, a source for the correct fact to [email protected]. We check every report and correct errors.
Who can I call right now about a gambling problem?
SÁÁ on 530-7600, the Red Cross helpline 1717 (24/7, free, anonymous) or GA on 698-3888. In an emergency call 112.
